Privacy & Data Protection Policy
Privacy & Data Protection Policy
Last updated: September 2026
Deia Energy Studio Ltd respects your privacy and is committed to protecting your personal information. This Privacy & Data Protection Policy explains how we collect, use, store and protect your information when you visit our website, make an enquiry, book an appointment or use our services.
Who we are
Deia Energy Studio provides bioresonance, nutrition and wellbeing services.
Legal entity: Deia Energy Studio Ltd
Registered address: The Gramps, Ufford Place, Ufford, IP13 6DR
Email: info@deiaenergystudio.com
Deia Energy Studio Ltd is the data controller responsible for the personal information described in this policy.
Information we collect
Depending on how you interact with Deia Energy Studio, we may collect:
Your name, date of birth and contact details
Appointment and booking information
Payment and transaction information
Information you provide through enquiry or contact forms
Health, medical history, wellbeing, lifestyle and nutrition information that you choose to provide
Information supplied through health and lifestyle intake forms
Notes and records relating to your sessions
Correspondence between you and Deia Energy Studio
Limited technical information generated when you use our website, including information collected through cookies where applicable
Information concerning your health is considered special category personal data under UK data protection law and is handled with additional care.
How and why we use your information
We may use your personal information to:
Respond to enquiries
Arrange and manage appointments
Provide the services you have requested
Understand relevant health, lifestyle and wellbeing information before and during sessions
Personalise the support provided to you
Maintain appropriate client records
Process payments, cancellations and refunds
Communicate with you about your appointments
Meet applicable legal, accounting and insurance obligations
Where we use your information for marketing purposes, we will do so only where permitted by law. You can opt out of marketing communications at any time.
Health and wellbeing information
To provide an individualised service, you may be asked to provide information relating to your health, medical history, nutrition, lifestyle and general wellbeing.
Health information receives additional protection under UK data protection law.
Where required, we will obtain your explicit consent to process this information for the purposes explained to you.
Where consent is the basis for processing, you have the right to withdraw that consent. This will not affect processing that has already lawfully taken place.
Some health and lifestyle information may be necessary for Deia Energy Studio to provide its services appropriately. If you do not wish for this information to be processed, we may be unable to provide some or all of our services.
Practice Better
Deia Energy Studio uses Practice Better as its client management platform. Information submitted through Practice Better may include intake forms, health and lifestyle information, appointment details, communications and other client records.
Practice Better processes information on our behalf in accordance with its own privacy, security and data-processing arrangements.
We may also use trusted third-party providers for website hosting, payment processing, email, accounting and other necessary business functions. Information will only be shared where reasonably necessary for those providers to perform their services or where required by law.
Where personal information is transferred outside the UK, appropriate safeguards will be used where required by applicable data protection law.
How long we keep your information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, insurance and record-keeping requirements.
Retention periods may therefore vary depending on the information concerned.
Information that is no longer required will be securely deleted or anonymised where appropriate.
Keeping your information secure
We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
While no electronic system can be guaranteed to be completely secure, we take the sensitive nature of client health and wellbeing information seriously when selecting and using systems that process this information.
Your rights
Under UK data protection law, depending on the circumstances, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your information
Restrict certain uses of your information
Object to certain processing
Request transfer of certain information
Withdraw consent where we rely on consent
To exercise any of these rights, please contact info@deiaenergystudio.com.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
Information Commissioner's Office
Cookies
Our website may use cookies and similar technologies necessary for the operation of the website and, where selected, for analytics and other functionality. Where consent is required for non-essential cookies, you will be given an opportunity to make your choice.
Changes to this policy
We may update this policy from time to time to reflect changes to our services, systems or legal obligations. The most recent version will be available on our website.
Deia Energy Studio Ltd
The Gramps, Ufford Place, Ufford, IP13 6DR
info@deiaenergystudio.com